Buyer guide
10 Best Feature Request Tools for SaaS in 2026
Ten tools that collect feature requests, let users vote, and show what is being built. Every price below was checked against the vendor's own pricing page in July 2026, and every entry names a real limitation.
On this page
A feature request tool is software that gives your users one place to ask for things, lets other users vote on those requests, and shows the team's answer as a visible status. Every tool below does that. What separates them is what you are billed for, what else comes in the box, and whether an AI agent can read the board.
Disclosure: FeatQ is our product. We have kept the facts checkable and the cons honest, and it is listed last because this list is not ranked. The numbering is for navigation only.
If you are new to the category, start with what a feedback board is and how the submit, vote, status, changelog loop works. If you already know and just want numbers, skip to the comparison table.
How we picked and what to check
Every tool here is generally available, actively maintained, and does the core loop: collect requests, let users vote, show a status. We excluded tools whose prices we could not verify against the vendor's own page in July 2026, rather than repeat a number from a third-party listing.
Four questions decide most of these evaluations:
- What is the billing unit?Per tracked user grows with participation. Per seat grows with your team. Flat stays put. The entry price tells you almost nothing until you know which one you are buying and model it against your own numbers.
- Which tier covers your whole workflow?Changelog, API, webhooks, branding removal, and agent access often sit above the advertised entry plan. Price the first tier that does everything you need, not the cheapest one on the page.
- Is there agent access, and on which plan?MCP (Model Context Protocol) lets a coding agent read your board and act on it. Several vendors now ship one, so the useful question is not whether it exists but which plan it is on.
- Board or platform?Some of these are focused boards. Others are product management platforms or enterprise research suites. Buying more scope than you need costs money on the invoice and time in onboarding.
Once requests are flowing, you still have to decide what to build first. Our free priority calculator helps with that whichever tool you pick. Plan to answer requests too: in our 2026 study of 242 feature-request boards, 62% of requests on the median board had no public decision.
The comparison table
All prices verified in July 2026 against each vendor's own public pricing page. Where a vendor publishes no prices, that is stated rather than estimated. Quackback and Productboard pricing was re-checked on their pricing pages in October 2026. The MCP column was re-checked in October 2026 against each vendor's own help center, product page or pricing page, with every source linked on which feedback tools have MCP servers.
| Tool | Pricing (July 2026) | Billing model | Free plan | MCP / agent access |
|---|---|---|---|---|
| Canny | Free $0; Pro from $79/mo billed yearly; Business custom | Per tracked user, tiered | Yes, up to 25 tracked users | Official MCP server, Pro or Business with Canny Ideas enabled (October 2026) |
| Featurebase | Free 1 seat; Growth $29/seat/mo; Professional $59; Enterprise $99 | Per seat, billed yearly, plus metered AI | Yes, one seat | First-party MCP on all paid plans, Growth and up (October 2026) |
| Productboard | Business and Enterprise, no published price (October 2026) | Per maker (team member who edits), five-maker minimum | No free plan listed (October 2026) | MCP Server and MCP Connectors, listed on Business and Enterprise (October 2026) |
| UserVoice | No public prices. Custom contracts, contact sales | Custom, based on feedback volume and integrations, never per seat | No | No public MCP server as of October 2026; a beta was announced September 18, 2026 |
| Upvoty | Power $15/mo; Super $25/mo; Hyper $49/mo; Enterprise custom | Flat per project tier, unlimited tracked users | No, 14-day trial without a card | First-party MCP, listed on the Hyper tier (October 2026) |
| Sleekplan | Indie free; Starter $13/mo; Business $38/mo, both billed yearly | Flat per workspace, with team seat counts | Yes, single-admin Indie plan, free forever | First-party MCP server, included on paid plans |
| Frill | Startup $25/mo; Business $49/mo; Growth $149/mo; Enterprise $349/mo | Flat per plan, unlimited admins and tracked users | No, 14-day trial without a card | Official MCP server, included with every plan (October 2026) |
| Fider | Self-hosted free; Cloud free with a 250-item fair-use limit; Pro $25/mo (FAQ says $49) | Open source, self-host or managed cloud | Yes, self-hosted and on the cloud fair-use tier | No first-party MCP server found as of July 2026 |
| Quackback | Self-hosted free; Cloud Free $0, Pro $29/mo, Business $59/mo, Enterprise $99/mo, all billed yearly (October 2026) | Open source AGPL-3.0, self-host free or hosted cloud | Yes, self-hosted, plus a Cloud Free plan with 1 seat, 1 board and 50 posts. Paid cloud plans have a 14-day trial | Cloud Pro, Business and Enterprise; free in the self-hosted edition (October 2026) |
| FeatQ | $19/mo for the first 25 boards, then $29/mo, per board | Flat per board, no per-user fees, up to 10,000 voters | No, 14-day money-back guarantee | First-party MCP with seven tools, included on every plan |
1. Canny
Canny is the reference product in this category and the one most buyers compare everything else against. Its pricing is built on tracked users: anyone who posts, votes, or comments counts, and the count does not reset. As of July 2026 the Free plan covers 25 tracked users with 5 managers, Pro starts at $79 per month billed yearly at 100 or more tracked users with 10 managers, and Business is custom-priced starting from 5,000 tracked users. That model means an engaged audience, which is what you actually want, is also what moves you up a tier.
Strength: The most mature product in the category: segmentation, automation rules, and a deep set of product management integrations.
Limitation: Tracked-user pricing couples your bill to audience engagement, and the free plan runs out at the 26th participant.
Best for: Teams with a small, defined audience that fits the free plan, and funded teams that want the most established tool and accept tracked-user pricing.
Source: canny.io/pricing, checked July 2026; MCP: help.canny.io, checked October 2026
Read more: Canny pricing explained, FeatQ vs Canny, Canny alternatives.
2. Featurebase
Featurebase bundles a feedback board with a help center, surveys, and an AI support agent, so it is a wider surface than a pure voting board. As of July 2026 the Free plan is one seat, Growth is $29 per seat per month billed yearly, Professional is $59, and Enterprise is $99, with AI resolutions metered at $0.49 each. Professional includes 20 free Lite seats and Enterprise includes 50. Cost scales with your team rather than your audience, which is the opposite tradeoff to Canny.
Strength: Feedback, help center, surveys, and AI support in one product, so a small team can consolidate several tools.
Limitation: Per-seat pricing adds up quickly once more than a couple of people need full access, and MCP needs a paid plan.
Best for: Teams that want feedback plus support tooling in one product and have one or two admins who need full seats.
Source: featurebase.app/pricing, checked July 2026; MCP: help.featurebase.app, checked October 2026
Read more: Featurebase pricing explained, FeatQ vs Featurebase.
3. Productboard
Productboard is a product management platform, not a voting board. Feedback collection and a customer portal are one component of a larger system for insights, prioritization, and roadmapping. As of October 2026, productboard.com/pricing lists two plans with no published price: Business, through a demo request, and Enterprise, through sales. Both list a five-maker minimum; Business includes 25 contributors, two product portals, and 500 AI credits per maker each month. In July 2026 the same page also listed Free at $0 and Plus at $19 per maker per month billed annually.
Strength: Genuine prioritization frameworks, insight aggregation, and roadmapping around the feedback rather than just a list of votes.
Limitation: Substantial overkill if all you need is a public board, and per-maker pricing means the cost tracks headcount.
Best for: Dedicated product teams that want prioritization and roadmapping infrastructure, not only a place for users to vote.
Source: productboard.com/pricing, checked October 2026
Read more: Productboard pricing explained, FeatQ vs Productboard.
4. UserVoice
UserVoice is the enterprise end of the category. As of July 2026 it publishes no prices at all: its pricing page states that cost is based on feedback volume, the tools you use, and the integrations you connect, never by seat, and directs you to talk to sales or book a demo with a 30-day trial. Treat any number you see quoted elsewhere as procurement data rather than a list price. Ownership is also in motion, since Curious announced its acquisition of UserVoice in November 2025.
Strength: Procurement-grade vendor processes and deep research workflows that smaller boards genuinely do not have.
Limitation: No published pricing at all, so evaluation starts with a sales call and a five-figure budget assumption.
Best for: Enterprises that need vendor security review, research depth, and a contract rather than a credit card.
Source: uservoice.com/pricing, checked July 2026; MCP: feedback.uservoice.com, checked October 2026
Read more: UserVoice pricing explained, FeatQ vs UserVoice, Who owns UserVoice now.
5. Upvoty
Upvoty is a focused board that looks a lot like what most teams picture when they say feature request tool: requests, voting, a public roadmap, and a changelog. As of July 2026 Power is $15 per month with one project, Super is $25, Hyper is $49 with unlimited projects, and Enterprise is custom-priced. Every listed plan advertises unlimited tracked users, so your bill does not move with audience size, and annual billing saves 10 percent. There is no free plan, but every tier starts with a 14-day trial without a card.
Strength: Low entry price with unlimited tracked users on every plan, so a large audience costs the same as a small one.
Limitation: Published prices have moved more than once in recent years, and API, webhooks, and MCP sit on the top $49 tier.
Best for: Small teams that want a flat, cheap board and do not need API or agent access on the entry plan.
Source: upvoty.com/pricing, checked July 2026; MCP re-checked there October 2026
Read more: FeatQ vs Upvoty, Upvoty alternatives.
6. Sleekplan
Sleekplan is the value pick for a solo founder or a very small team. As of July 2026 the Indie plan is free forever for a single-admin workspace with unlimited feedback and subscribers, capped on announcement, popup, and email volume. Starter is $13 per month billed yearly with 3 team seats and higher volume allowances, Business is $38 per month billed yearly with 10 or more seats, and Enterprise is custom-priced. Pricing is flat per workspace rather than per audience member.
Strength: A genuinely usable free single-admin plan, and the lowest paid entry price of any hosted tool on this list.
Limitation: Volume caps on announcements, popups, and emails are the real constraint, not the seat count.
Best for: Solo founders who want a real free plan, and small teams that want the lowest paid entry price with agent access included.
Source: sleekplan.com/pricing, checked July 2026
7. Frill
Frill packages ideas, a roadmap, an announcements changelog, and surveys into one tidy product with a polished widget. As of July 2026 Startup is $25 per month with 50 ideas and 1 survey, Business is $49 with unlimited ideas and 3 surveys, Growth is $149 with unlimited surveys, and Enterprise is $349. Every paid tier includes unlimited admins, unlimited widgets, and unlimited tracked users. There is no free plan, but there is a 14-day trial without a card. Privacy, surveys, and white labelling are sold as add-ons.
Strength: Unlimited admins and tracked users on every paid tier, with surveys and announcements built in rather than bolted on.
Limitation: The entry plan caps you at 50 ideas, and several capabilities are priced as separate add-ons.
Best for: Teams that want a polished widget plus surveys and announcements in one product, with a flat bill and several admins.
Source: frill.co/pricing, checked July 2026; MCP: frill.co/help, checked October 2026
8. Fider
Fider is the long-running open-source option, released under AGPL-3.0 on GitHub. Self-hosting is free and, in the maintainers' own words, you are responsible for everything: updates, backups, email delivery, and uptime. Fider Cloud is the managed alternative from the same team, with a free plan carrying a 250-feedback-item fair-use limit and a Pro plan that adds search-engine indexing. Price the Pro plan carefully: as of July 2026 fider.io/pricing shows $25 per month on the plan card while the FAQ lower down the same page says $49. Feature scope is deliberately narrow: post an idea, vote, discuss, and set a status.
Strength: A mature, genuinely free, self-hostable board with your data in your own database and no vendor lock-in.
Limitation: Narrow feature set with no changelog automation or agent access, and self-hosting is real operational work.
Best for: Teams that want to own the data and the infrastructure and are comfortable running a service themselves.
Source: fider.io and github.com/getfider/fider, checked July 2026
9. Quackback
Quackback is the newest open-source entry, positioned directly as an open alternative to the big hosted boards. It is distributed under AGPL-3.0 and every feature in the cloud product is in the open-source bundle, so self-hosting is not a stripped-down version. As of October 2026, quackback.io/pricing lists Cloud Free at $0 with one seat, one board and 50 posts, Pro at $348 per year with 5 seats, Business at $708 with 20 seats, and Enterprise at $1,188 with unlimited seats, each paid plan with a 14-day trial and no card required; customers and voters never use a seat. Its MCP page says the server is included on Cloud Pro, Business and Enterprise, and at no cost in the self-hosted edition.
Strength: No feature gates between the open-source build and the cloud product, and MCP at no cost when you self-host.
Limitation: AGPL-3.0 means running a modified version as a service obliges you to publish your changes, and self-hosting is your operational problem.
Best for: Teams that want an open-source board with agent access included and are willing to run Docker or Railway.
Source: quackback.io/pricing and quackback.io/features/mcp, checked October 2026
10. FeatQ
Disclosure: FeatQ is our product. We have kept the facts checkable and the cons honest.
FeatQ is our product, so read this entry with that in mind. It is a focused board: requests, email-based voting with no account required, five roadmap statuses, a changelog that emails voters who opted in when their request ships, an embeddable widget, and a v1 REST API. Pricing is $19 per month per board for the first 25 boards, then $29 per month. Every plan includes the MCP server, which is the part that is actually unusual: seven tools let a coding agent rank requests by demand, read the context behind one, draft a spec, write the status back, which publishes the changelog and notifies voters, and read what competitor comparison pages say the product lacks.
Strength: Agent access on the entry plan with a flat bill that does not move as your audience grows.
Limitation: No free plan, no SSO, no one-click importer from another tool, and hosted only with no self-host option.
Best for: Small teams and solo founders who want a flat price and an agent that can ship straight from the board.
Source: featq.com/pricing
Read more: FeatQ pricing, What a feedback board is, MCP documentation.
How to choose in five minutes
Count the people who will realistically post, vote, or comment in a year, then count the people on your team who need to manage the board. Those two numbers pick the pricing model for you.
- Under 25 participants: Canny Free costs nothing and is the most mature product you can get for $0. Sleekplan Indie is the alternative if you would rather not hit a tracked-user ceiling later.
- Big audience, small team: Flat pricing wins. Sleekplan Starter, Upvoty, FeatQ, and Frill all charge the same whether 50 or 5,000 people vote.
- Large product team: Productboard or Featurebase Professional, because you are buying prioritization and support infrastructure rather than a voting page.
- Data ownership matters: Fider or Quackback, both AGPL-3.0 and self-hostable, with managed cloud available from each project if you would rather not run it.
- An agent does the building: Check which plan carries MCP. As of October 2026, FeatQ and Frill include it on every plan, Featurebase and Sleekplan on every paid plan, and Quackback at no cost when self-hosted. Canny, Productboard, Upvoty, and Quackback Cloud put it behind a specific plan.
Two-tool matchups live on the compare hub. If you are specifically leaving Canny, the Canny alternatives guide goes deeper on migration, and Canny pricing explained covers the tracked-user mechanics in full.