FeatQ

Honest comparison

FeatQ vs Canny

Compare two ways to collect and act on feature requests: a focused, flat-priced board built for agent-driven development and a broader enterprise feedback suite priced by tracked users.

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The short version

For most product teams, FeatQ is the better pick. It handles the work that makes a feedback board valuable: collecting requests, letting customers rank demand, publishing a roadmap, recording what shipped, and giving coding agents direct access. Its price stays flat as participation grows.

Canny is the stronger fit when feedback management has become an enterprise operation. Autopilot can capture and triage input at volume, native product and CRM integrations connect established systems, and the Business plan adds controls such as SSO and custom admin roles. Those capabilities come with tracked-user pricing, plan gates, and custom pricing for Business. Per dated archived copies of canny.io/pricing, Canny's public pricing has changed three times since May 2025: per-admin plans gave way to tracked-user pricing, Core arrived in June 2025, and Core disappeared by mid-2026.

The decision is therefore less about whether both products can host requests and votes. They can. It is about how much feedback infrastructure you need and whether engagement should increase your software bill. If your goal is to collect, rank, and ship customer requests with a direct agent workflow, FeatQ gives you the shorter path and the more predictable cost.

Pricing comparison

Canny pricing shown as of July 2026

Free plan
FeatQ
No free tier
Canny
Free: $0 with up to 25 tracked users
Paid plan
FeatQ
$29/mo monthly, $19/mo billed yearly, or $199 one-time Lifetime founding deal
Canny
Pro: $79/mo billed yearly or $99/mo monthly at 100 tracked users. About $1,349/mo at 5,000 tracked users
Higher volume
FeatQ
The same flat price. Each board supports up to 10,000 voters
Canny
Business: custom quote with unlimited tracked users

What a tracked user means

Canny counts a person as a tracked user after that person posts, votes, or comments. This is a cumulative participation count, not a monthly active-user counter. Once someone has interacted, the count does not reset in a later month. A quiet month therefore does not return an account to an earlier tier.

That mechanic makes cost and success pull in opposite directions. A public board is supposed to attract more voters, comments, and requests, but each new participant also moves the account toward another price step. When the tier is exceeded, Canny auto-upgrades the account unless a monthly spend limit is set. With a spend limit, tracking pauses instead.

What you would actually pay

A new Canny board can remain on Free at $0 while it has no more than 25 tracked users. At 100 tracked users, Pro is $79 per month when billed yearly or $99 when billed monthly. At 5,000 tracked users, the published anchor is about $1,349 per month. Business uses a custom quote above that, so there is no public fixed price to place in a forecast. The removal of Core took the cheapest paid tier from $19 per month billed yearly to Pro at $79 per month billed yearly within roughly a year of Core's launch.

FeatQ costs $29 per month, $19 per month billed yearly at $228 per year, or $199 once for the 50-seat Lifetime founding deal. A board supports up to 10,000 voters, and the subscription price is the same whether ten people vote or ten thousand. That flat line matters when a growing community is the outcome you are trying to create.

Feature comparison

The important differences for product and engineering teams

Public feedback board
FeatQ
Yes
Canny
Yes
Voting
FeatQ
Yes
Canny
Yes
Roadmap
FeatQ
Yes, per board
Canny
Yes
Changelog
FeatQ
Yes, per board
Canny
Yes
Private boards
FeatQ
Yes
Canny
Yes, on Pro and up
AI feedback triage
FeatQ
No
Canny
Yes, with Autopilot
Jira, Linear, and ClickUp integrations
FeatQ
No
Canny
Yes, on Pro and up
MCP access for AI agents
FeatQ
Any standard MCP client, every plan
Canny
Approved clients only (ChatGPT, Claude, Cursor)
SSO or SAML
FeatQ
No
Canny
Business only
Remove product branding
FeatQ
No
Canny
Business only
Embeddable widget
FeatQ
Yes
Canny
Yes

Boards, voting, roadmaps, and changelogs

Both products cover the core customer-facing loop. People can submit ideas, vote, and see progress. FeatQ includes a roadmap and changelog for each board, while Canny brings these functions into its wider feedback suite. If this core loop is the job, the extra suite does not make the requests more actionable.

Integrations and AI triage

Canny has the advantage when feedback must flow through native Jira, Linear, or ClickUp integrations, or when Autopilot needs to capture and deduplicate a high-volume inbox. FeatQ does not claim those features. It keeps the workflow focused on a board that people and coding agents can act on directly.

MCP access

Both products have MCP servers, but access is not equivalent. Canny documents an approved client list and product and role requirements. FeatQ exposes a standard streamable-HTTP endpoint to any compatible client on every plan.

Enterprise controls

Canny Business is the choice when SSO, custom admin roles, or removing product branding is mandatory. FeatQ does not offer those controls. The tradeoff is that Business is quote-based, while FeatQ keeps the same published buying path for every customer.

Three questions that settle the comparison

Long feature lists can obscure the decision. Start with the constraint that would make one product unworkable, then compare the cost and development path under the outcome you hope to achieve.

1. Which capability is truly mandatory?

If the answer is SSO, custom admin roles, a native CRM connection, Autopilot triage, or a native Jira, Linear, or ClickUp workflow, Canny has the relevant capability and FeatQ does not claim otherwise. Identify that requirement before comparing entry prices because it may place the account on Pro or quote-based Business immediately. If the requirement is a board, voting, roadmap, changelog, widget, and agent access, FeatQ covers the complete working loop without those plan gates.

2. What happens if participation succeeds?

Model the board you want to have, not only the empty board you launch. With Canny, every new person who posts, votes, or comments joins a count that never resets. Use the verified 100 and 5,000 tracked-user prices as concrete forecast points, then decide whether an automatic tier increase or paused tracking at a spend limit is acceptable. With FeatQ, the subscription line remains fixed while a board grows toward its 10,000-voter capacity.

3. How does engineering consume the queue?

A team that depends on native issue-tracker synchronization may prefer Canny Pro. A team that develops through coding agents should test the actual client it uses. Canny documents four approved clients and requires Canny Ideas plus an Owner-role installation. FeatQ provides one standard streamable-HTTP endpoint and a bearer board key, so the same board can work with Codex CLI, Claude Code, Cursor, or another standard MCP client without a marketplace-specific connection path.

Where Canny still has an edge

Canny earns its place when a team needs the wider suite enough to accept its pricing and plan gates.

  • Autopilot AI triage is useful for high-volume feedback inboxes, and every person who posts, votes, or comments becomes a tracked user whose place in the count never resets.
  • Native Jira, Linear, and ClickUp integrations matter when delivery lives in those tools, but they start on Pro at $79 per month billed yearly, while Salesforce and HubSpot require a custom Business quote.
  • SSO and custom admin roles support stricter enterprise administration, and both sit behind sales-quoted Business pricing.

When FeatQ is the better fit

FeatQ is built around the shorter path from visible demand to shipped work. It is the better fit when these statements describe what your team actually needs:

  • You want no per-user fees, with a price that stays flat whether 10 people vote or 10,000.
  • You want to be live in minutes by creating a public or private board and sharing the link, with no sales call or migration project.
  • You want MCP access on every plan with no Owner-role installation gate or approved-client list.
  • You need a public or private voting board, roadmap, changelog, and embeddable widget without choosing feature gates.
  • You want any standard MCP client, including Codex CLI, Claude Code, or Cursor, to connect directly with a board key.
  • You want product demand ranked by votes while your team keeps control of prioritization and status decisions.
  • You want a coding agent to read requests, generate a specification, and update a shipped item.

Getting fully set up with Canny means picking from three tiers plus custom quotes, using an Owner-role install for MCP, and having a sales conversation for SSO or CRM features. A FeatQ board is live in minutes with one flat price. Unless the Canny-only capabilities above are requirements, FeatQ is the more practical choice.

Agent access without an approved-client gate

Canny does have an MCP server. As of July 2026, Canny's help center says it currently works with ChatGPT, Claude, Claude Code, and Cursor. Access also requires the Canny Ideas product, and the first installation requires an Owner role.

What Canny does not document is a generic connection path for any standard MCP client. That is a meaningful limitation for teams whose development environment is outside the approved list. Users on Canny's own public feedback board are asking for standard MCP client support, including Codex CLI.

FeatQ takes the protocol route. Its MCP server is a standard streamable-HTTP endpoint at featq.com/api/mcp, authenticated with a bearer board key. Any client that speaks standard MCP over that transport can connect, including Claude Code, Cursor, Codex CLI, and other compatible tools. Access is included on every plan, with no role gate or marketplace approval.

Once connected, an agent can list requests by votes, inspect the strongest candidate, generate an implementation specification, and update its status after the work ships. This is the difference between offering an agent connector and treating the feedback board as a standard part of the development loop. See the exact connection details in the MCP documentation.

Switching from Canny

Moving does not require abandoning the history that helped you make product decisions. Canny provides a REST API and CSV export paths, so existing posts and voting data are not locked inside an inaccessible system. Start by exporting the feedback you need to preserve and keeping an untouched copy as your migration record.

Next, decide what deserves to enter the new board. Recreating every stale or low-context post can reproduce the clutter you are trying to leave behind. A practical migration starts with the highest-voted active requests, then adds open requests tied to current product decisions. Carry over the original problem, relevant customer context, and an accurate status. Combine clear duplicates into one destination request rather than publishing several versions of the same need.

You can do that work manually from the export or use an agent to help transform rows into consistent request drafts. Review the result before publishing it. FeatQ does not have a one-click Canny importer, so the migration is an intentional content transfer, not an automatic account copy.

Finally, invite customers to the new FeatQ board and ask them to vote on the requests that still matter. That step validates old demand against the current customer base and gives people a clear URL for future submissions. Keep the old export for reference, but make the FeatQ board the single place where new requests, status changes, roadmap items, and shipped updates live.

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Frequently asked questions

Practical answers about agents, voting, embeds, and pricing.

No. FeatQ has no free tier. It costs $29 per month, $19 per month billed yearly at $228 per year, or $199 once for the 50-seat Lifetime founding deal. The advantage is predictable flat pricing rather than a price that rises with tracked-user tiers.

As of July 2026, Canny Free is $0 for up to 25 tracked users. Pro is $79 per month billed yearly or $99 per month billed monthly at 100 tracked users, and it is about $1,349 per month at 5,000 tracked users. Business uses custom pricing above that.

A tracked user is a person who posts, votes, or comments. The count never resets, so people remain part of the tracked total after the month in which they participated. Exceeding a tier triggers an automatic move to the next price step unless a monthly spend limit is set, in which case tracking pauses.

As of July 2026, the Canny help center lists ChatGPT, Claude, Claude Code, and Cursor as approved clients. Canny MCP also requires Canny Ideas and an Owner-role first install. FeatQ uses a standard streamable-HTTP endpoint, so any standard MCP client can connect on every plan with a bearer board key.

Yes. Canny provides a REST API and CSV export paths, so existing feedback is not locked in. FeatQ does not have a one-click Canny importer, but you can export the source data, recreate the highest-value requests on a FeatQ board, preserve useful context in each description, and invite users to vote on the new board.

No. FeatQ does not have a native Jira integration. Its intended engineering path is agent-driven: a standard MCP client reads a request, generates a build specification, and updates the request status as work progresses. Choose Canny if a native Jira connection is mandatory.

Yes. Canny Free costs $0 and supports up to 25 tracked users as of July 2026. The 26th person who posts, votes, or comments takes the account beyond that Free allowance, so a public board can outgrow it quickly when participation increases.

Per dated archived copies of canny.io/pricing and Canny's own announcements, Canny changed its public pricing three times from May 2025 through June 2026. It replaced per-admin plans with per-tracked-user pricing on May 8, 2025, launched Core from $19 per month billed yearly in June 2025, then removed Core from the pricing page between May and June 2026. As of July 2026, Pro at $79 per month billed yearly is the cheapest paid tier, up from Core's $19 per month entry point within roughly a year.

Choose Canny when your process requires Autopilot AI triage, native Jira or Linear connections, CRM integrations, SSO, or custom admin roles, and your budget can accommodate the relevant tracked-user tier or Business quote. For the usual collect, rank, build, and announce workflow, FeatQ is the more direct and predictable choice.

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